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A Few of My Favorite Apps (for Authors)

In the spirit of the holiday gift exchanges, let’s share our favorite resources for writers and authors. I’ll go first. This post includes a list of tools and apps that either make it easier to get your book out into the world (writing and publishing) or that simplify the task of creating and maintaining the online author platform […]

The Magic Moment for Value Nurturing

The moment when someone signs up as a customer, your relationship with that person shifts. If you come from a traditional marketing and sales environment with a linear funnel, you might ring a gong to mark the deal and hand the customer off to another part of the business. But if your business depends on long-term customer relationships, recognize the […]

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Disclosure: This site includes affiliate links to recommended books on Amazon. Any proceeds I get from Amazon will probably go to buying more books to recommend and review. I know, I've got a book problem.

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