Business writing

If you want to communicate with a work colleague, do you compose an email or send a text? How about a family member? As a rule, do you prefer to text or to email? For most of us, the answer is it depends on the situation. But some people take sides. They insist on texting […]

Jargon – it’s the language we love to hate. We complain about encountering legal terms in packaging, or dense abstractions in academic journals. The term jargon brings a negative connotation of being pretentious and incomprehensible. Yet the much-maligned jargon has its place. It saves us a great deal of time. Industry-specific terms are how we […]

You need something from a colleague, a vendor, a partner, a relative – what do you do? If you’re of a certain age, you write an email. You do it in hopes that something will happen as a result – the recipient(s) will take action, respond, whatever. Yet often, those emails go unnoticed, lingering unread […]

Although writing in the workplace is a team sport, usually only one team member bats at a time. After the planning phase, the designated writer accepts responsibility for putting the words together for the first draft. In some situations, however, team participation also extends to the drafting phase. Truly collaborative writing presents significant challenges for […]